Derek could tell you exactly what was wrong. He could name every pattern, describe the gap, and diagnose his supervision with precision. He just hadn't changed anything. Diagnosis is not development.

Mary had been working that kitchen for years. She knew every standard. So they promoted her to supervisor. Six months later she was exhausted — fixing errors, stepping in on prep, correcting the same mistakes weekly. She was promoted because she was exceptional at the work. And she was supervising like she was still doing it.